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Frequently Asked Questions and Answers!

At The Health Lab in Carson City, we often receive questions from prospective and existing patients. We love providing answers to help you understand our practice and our services better. Here are some of the most frequently asked questions and their answers about The Health Lab, our services, and what you can expect when you visit us.

  • What services does The Health Lab offer?
    The Health Lab offers comprehensive primary care and physical therapy services, including personalized pelvic floor therapy. Our primary care services encompass preventive care, acute illness treatment, chronic disease management, and more. Our physical therapy services focus on personalized rehabilitation, functional fitness, and orthopedic care. The Health Lab in Carson City also provides membership plans to integrate these services seamlessly into our patients' lives, promoting continuous health management for each member.
  • Do I need a referral to see a physical therapist?
    No, you do not need a referral to see a physical therapist at The Health Lab. We offer direct access to our physical therapy services at our Carson City location, allowing you to start your personalized rehabilitation and treatment without the need for a physician’s referral. This ensures timely and effective care to meet your health needs.
  • What types of primary care services are available?
    The Health Lab offers a wide range of primary care services, including preventive care, acute illness treatment, chronic disease management, mental health support, women's and men's health, pediatric care, injury treatment, and chronic pain management. Our goal is to provide comprehensive and personalized care to meet the diverse needs of our patients.
  • How can I schedule an appointment?
    You can schedule an appointment at The Health Lab by using our online booking system for appointments at our Carson City location. Alternatively, you can call or text our office directly (775-525-8681) to speak with a team member who will assist you in setting up your appointment.
  • What are the benefits of the membership plans?
    The Health Lab’s membership plans offer a combination of primary care and physical therapy services, ensuring continuous and comprehensive health management. Benefits include personalized care, monthly physical therapy visits, and discounted rates for annual upfront payments.
  • How do I know which membership plan is right for me?
    Choosing the right membership plan depends on your healthcare needs and goals. The Health Lab Elite is ideal for individuals seeking comprehensive care, including primary care and monthly physical therapy. Precision Health Care focuses on personalized primary care without time restrictions. PT Prime is best for those needing regular physical therapy for preventive care. If you’re still unsure about which membership plan is right for you, one of our team members can help you decide which plan suits your lifestyle and health objectives. Call our office directly (775-525-8681) to speak with a team member today!
  • Do you accept insurance?
    No, The Health Lab operates on a direct pay single visit, 6-visit package, or membership-based model and does not accept traditional insurance. Our membership plans are designed to provide comprehensive care without the complications of insurance, allowing us to focus on high-quality, personalized care tailored to your needs. However, we do offer superbills to our clients so they can submit billing to their insurance, which can usually be credited towards their out-of-network deductible. Just ask your provider for this at the end of your first visit.
  • What conditions do you treat with physical therapy?
    At The Health Lab, we treat a wide range of conditions with physical therapy, including orthopedic injuries, chronic pain, post-surgical rehabilitation, sports injuries, and pelvic floor dysfunctions. Our personalized approach focuses on restoring function, improving mobility, and enhancing overall quality of life through targeted treatment plans.
  • How often should I have a health screening?
    The frequency of health screenings depends on your age, health status, and risk factors. Generally, annual health screenings are recommended to monitor your overall health and catch any potential issues early.
  • What should I bring to my first appointment?
    For your first in-person appointment at The Health Lab, please have your online paperwork and consent forms completed. Bring a valid ID, any relevant medical records, a list of current medications, clothing to move in, and any questions or concerns you may have.
  • How does your health management approach differ from traditional methods?
    At The Health Lab, our health management approach focuses on non-prescription methods and personalized care. We emphasize physical therapy, functional fitness, and holistic treatments such as dry needling. At The Health Lab, our goal is to address the root cause of health concerns, promote healing, and enhance overall function without reliance on medications.
  • What makes The Health Lab different from other healthcare providers in Carson City?
    The Health Lab stands out by merging primary care, physical therapy, and fitness into a unique, membership-based model. Our personalized, holistic approach focuses on proactive health management and non-prescription pain relief.
  • What is dry needling?
    Dry needling is a technique that involves inserting thin needles into muscle tension areas to alleviate pain and improve movement. Unlike acupuncture, which is based on traditional Chinese medicine, dry needling targets muscular dysfunction. At The Health Lab, we use dry needling to expedite successful outcomes.
  • Can dry needling help me and my pain?
    Dry needling may help alleviate pain and improve movement for various conditions, but it's essential to be evaluated by a healthcare professional first. At The Health Lab, our specialists will assess your specific needs and determine if dry needling is an appropriate treatment for you.
  • How do I know if pelvic floor physical therapy will help me?
    Pelvic floor physical therapy can address various issues such as pelvic pain, incontinence, pain with intercourse, prenatal preparation, and postpartum recovery. To determine if it’s right for you, it’s essential to be evaluated by a specialist. At The Health Lab, Sarah Kaderka, PT, DPT, will assess your specific needs and develop a personalized treatment plan for you.
  • I don't really like needles. Do I have to get dry needling if I come to The Health Lab?
    No, at The Health Lab we offer a variety of treatments, including cupping, instrument-assisted soft tissue mobilization (scraping), joint manipulation, joint mobilization, soft tissue mobilization, and dry needling. Based on the assessment and your preferences, we can use any of these tools to treat your current pain issues.
  • How often will I have to come for physical therapy?
    Often, doctors prescribe physical therapy 2x per week for 5 weeks. Sadly, it takes the body at least 8 weeks to start to adapt, so traditional physical therapy often ends before any real change occurs. At The Health Lab, we see people less frequently over a longer time frame to ensure actual physical change. We consider the tissue's irritability, how long you've had the issue, and your goals to build a specific plan for you.
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